Friday, January 30, 2009

Columbia Gas: Are you a good neighbor?


Columbia Gas are you a good neighbor? Whats up with the complaints?

Yesterday a consumer wanted to establish an account with the natural gas giant and among other things that Columbia Gas requested from an American Citizen with a Chinese surname was "citizenship papers" OMG, whats up with that ?

Their rational for requesting the information was, "...you are being billed for gas service after the gas has already been used, we are extending you credit." Then why do you require a security deposit ?

This is from a company that in 1995 filed a Bankruptcy reorganization plan which paid their creditors $7.5 Billion dollars after the Court allowed Columbia Gas in 1991 to break more than 4,000 contracts
with producers.

Columbia Gas doesn't seem to care how they are viewed?

In February, 2006 Keith Baker writes about his complaints regarding Columbia Gas automatic payment system.

In June, 2006 Mrs. Ohio 2004 writes in her Blog about her bad experience with this public utility.

In July, 2007 another customer of Columbia Gas from Chillicothe, Ohio writes about how the public utility continued charging him money after he had discontinued his service with them.

Why would anyone expect anything better from this natural gas company when they treat their own employees so poorly.

In Kentucky James Wells had been a loyal employee of Columbia Gas for 40 years, as he neared retirement age, he was terminated by the company. Subsequently Mr. Wells, filed suit against his former long time employer for violations of his civil rights following a jury trial, Mr. Wells prevailed and Columbia Gas was Ordered to compensate
the Plaintiff in the amount of $165,377 including $50,000 in Punitive Damages.

Upon Appeal in 2001 the Court of Appeals affirmed the jury verdict including the Order that Columbia Gas pay for the Plaintiff's Attorneys fees and Court costs.

One should not expect much from this corporate giant which treats their customers so badly and treats their long time employees worse.