Being unable to find Hotel rooms for stranded passengers in Syracuse, NY Delta Airlines chartered 4 Buses to take stranded passengers to Newark, one of the buses crashed on the trip killing the driver, sending 12 passengers to area hospitals.
A Child's Tantrum causes a Delta Pilot to declare an Emergency and landing in Philadelphia, according to NBC 10.com the incident occurred when a Flight Attendant didn't get Apple Juice to a 4 year old fast enough and the 4 year old threw a temper tantrum. Passengers were forced to spend the night in Philadelphia, no charges were filed according to authorities.
How often is that airplane being cleaned? According to industry analysts the schedules for deep cleaning aircraft averages once a month which includes throughly cleaning the lavatories, galleys, vacuuming the interior, cleaning seats, tray tables and sidewalls. Airlines often do not wipe down tray tables between their monthly cleanings. It may be a good idea to start carrying hand sanitizers and Clorox wipes to start washing down surfaces that you may touch.
In August, 2005 a passenger boarded a Delta flight packing away his Fuji Digital Camera in his checked luggage, upon arrival in Missouri the camera was gone. Delta Airlines has refused to compensate the passenger for his damages. Becoming a Detective was all the passenger could do with hopes of recovering his property. On e-bay the Delta passenger found a camera which looked like the one stolen from him. After contacting the Port Authority Police, it was subsequently determined that the camera auctioned off on e-bay was in-fact the same camera stolen by a Delta Airlines employee who was arrested, confessed and fired by the airline. In December, 2005 the Port Authority Police returned the camera to the passenger.
The WSJ had an article "What Frequent Flyer Miles Really Get You" (3-06-2007) Delta Airlines often required more miles than other major carriers.
Delta Airlines has likewise suffered computer glitches and have lost passenger miles records. Delta offered no explanation but required the passenger to provide receipts for each flight mileage was due. When the passenger offered instead to provide Delta with a copy of the mileage statement evidencing in excess of 80,000 miles the Airline
refused to either re-credit back the mileage or simply issue travel vouchers. The frequent flyer thought screw this and began making American Airlines the carrier of choice now logging over 350,000 miles aboard them and booking all family and business associates on American Airlines.
Delta Airlines: "You will Love the way we Fly." False Advertising or Puffing? The line between both is vague and uncertain.
